The Battle of the OTT Platforms

The Battle of the OTT Platforms: Advertising Revenue, Subscription Models & Brand Opportunities

In the past few years, Over-The-Top (OTT) platforms have transformed how India consumes entertainment. With rising internet penetration and affordable smartphones, audiences are shifting from traditional TV to digital streaming. This rapid evolution has triggered an intense battle among OTT platforms—each striving to win over viewers through differentiated content, pricing, and innovative monetization models. From…

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Customer Journey Mapping in the Age of Omnichannel Commerce

Customer Journey Mapping in the Age of Omnichannel Commerce

In today’s omnichannel commerce environment, understanding the customer journey is no longer optional—it’s essential. Customer journey mapping allows brands to visualize every touchpoint a customer interacts with, whether online, in-store, through mobile apps, or social media. This holistic view enables businesses to create seamless and consistent experiences across all channels. Modern customers expect convenience and…

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